and our reputation as the UK’s leading energy sales solution provider. As our IT Service Desk Analyst, your primary responsibility... through a ticketing system Assist brokers with their IT-related needs and incidents Support with network upgrades and new IT...
OnlineDIRECThelping manage and maintain customer data into the internal system ensuring it means all requirements specified by the... in an IT environment Experience of using a service management system such as ServiceNow Awareness of ITIL framework...
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