and effective delivery of services. This includes incident management, problem management, change management, and service level... strong project management skills to plan, organize, and coordinate resources, timelines, and deliverables. Problem-Solving: Service...
PwCand hardware Support resolutions for business group applications Incident and Request Queue management - Ticket creation... without direct involvement from manager, senior team member, or lead: Provide resolutions for users for Corporate applications...
Thermo Fisher ScientificSupport resolutions for business group applications Incident and Request Queue management - Ticket creation/Categorization... to provide services Problem-solving with an understanding of how the OSI layers interact to provide root cause Desired...
Thermo Fisher ScientificTeam lead. Learning and utilizing specific software tools and problem-solving strategies outside of the internal knowledge... and Response (MDR) and incident response services and a broad portfolio of endpoint, network, email, and cloud security...
Sophosand/or Cobol-based applications. Scope of production activities include but are not limited to: Incident Management, Problem... We are building an Application Support Center in Manila. The candidate will have the overall responsibility to lead the process...
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