to the Senior Director of IT Service Management. Is a subject matter expert in business continuity and incident management... ET - 6pm ET (Mon - Fri) with the ability to be on-call 24x7 (typically weekends). The Incident Management Director overseas...
reporting line to theSenior Director of IT Service Management. Is a subject matter expert in business continuity and incident... Director overseas a team of Incident Management Analyst who areprimarily responsible for troubleshooting and problem resolution...
(typically weekends). The Incident Management Director overseas a team of Incident Management Analyst who are primarily...Job Description: Summary: Ensure that processes related to Critical Incident Management is done in accordance...
AloricaOperations and Process Control (ITIL Process), Incident Problem Change (IPC) Management, Network Monitoring, Disaster Recovery...), Incident Problem Change (IPC) Management, Network Monitoring, Disaster Recovery (DR), as well as the End User Services...
AIADirector of FX Operations, APAC, is a leadership role which will have direct management overapproximately 15 people across 2... and intervene in incident management and communications as-and-when required Pro-active Market Management Venue and platform...
of target employees' participation rate and satisfaction rate. Performance Management Together w the HR Director, co-lead the... and keep track of all incident reports for review for potential disciplinary action. Prepare warning letters to employees...
is governance across all areas of their services including service management, incident and change management, continual service... effectively around issues and opportunities. Collaborate with senior management on client account management and growth. Ensure...