activities and decisions. Sharp Solutions, Inc has an immediate need for a Tier II Technician in the Denver, Colorado areas... Desk (Tier 2) staff shall receive, diagnose, distribute, and track the status of service requests for assistance regarding...
Sharp Solutions100% remote must live in CO currently Our direct client has an opening for a Help Desk Analyst 105304 This position..., processes, and methods. In some cases, it determines that the ticket should be transferred to the Tier II / Tier III support...
Focused HR Solutions, as needed. They also have the knowledge to provision and decommission servers. They handle tier two server help desk tickets and assist with tasks... office hours and provides remote support to offsite hybrid staff. Tracks all work performed in the help desk work order...
State of Coloradoperformed in the help desk work order system. Provide resolution on tier 1 tickets or escalate to tier 2 if unable to resolve... all activities. Assist with troubleshooting and resolution of all servers help desk tickets. May assist with testing procedures...
State of Colorado