GENESYS SME jobs in UNITED KINGDOM ENGLAND, United Kingdom

our contact experience. As a Genesys Administrator, you'll play a pivotal role in shaping the future of our support experience... and maintains Genesys IVR's, reporting, and multi-channel solutions, as well as Call Recording, Workforce Management Solutions...

and platforms. Job Description: Looking for 5-10+ yrs experience - main skills they are after are Genesys CX cloud and Digital... implementation experience. As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise...

Job Description Job Title: Genesys Engineer Location: London, UK Hybrid work: 3 days a week Capgemini... is seeking a Genesys Engineer to join Capgemini Financial Services Digital Practice. This is a permanent, full-time position in...

with our main tech partners - Microsoft, Google, AWS, Salesforce, IBM, RedHat, Telefonica, Cisco, Genesys, etc. You will carry out...

, Telefonica, Cisco, Genesys, etc. You will carry out innovative projects in areas such as Development, Architecture, Security...

with our main tech partners - Microsoft, Google, AWS, Salesforce, IBM, RedHat, Telefonica, Cisco, Genesys, etc. You will carry out...

. What are we looking for? Experience in contact center technology. Genesys' experience preferred. Familiarity with voice, chat, and digital channel... required Knowledge of contact center technologies like Genesys, Cisco, Avaya, and others Successful engineering and deployment...

Finning system and reporting expectations in line with Sales link & Genesys. To capture and develop an understanding...

, and proficiency in IT is a must. Ideally, you have expertise in SAP and Genesys, which are the primary methods for booking...

with Genesys applications. The candidate should have a working knowledge of intelligent call processing and be able to translate... job. How will you make an impact in this role? Responsible for programming Genesys GAX, development and 24X7 operational support of Global...

and Forecasting experience. Preferable Experience of working with Aspect EWFM or Genesys WFM. Understanding of Database Systems...

Communication systems and cloud contact centres e.g. Unify, Zoom, Genesys, Five9, Twillio or similar Proven success in planning...

with our main tech partners - Microsoft, Google, AWS, Salesforce, IBM, RedHat, Telefonica, Cisco, Genesys, etc. You will carry out...

problems and actively contribute to their speedy resolution. Requirements: Desirable Genesys or similar telephony...

problems and actively contribute to their speedy resolution. Requirements Desirable Genesys or similar telephony...

with Genesys configuration manager Some understanding of Session Initiation Protocol (SIP)...

. Call logging, Voice Recording Vebra , BiB SIP trunking. Any experience on Genesys Contact Centre will be a huge...