system processes and be the main point of contact for environments and first line incidents. You'll also work closely... and our warehouses - that's over 50,000 people! Oracle was introduced to support such a large and growing workforce and will ensure...
Nextand service requests that can not be resolved at first or second line. Work with other ICT staff and third line support teams... whenever possible at first line. Observing and meeting any agreed first contact response and resolution targets. Monitor and escalate incidents...
LA International