ESCALATION MANAGER jobs in MAKATI CITY METRO MANILA, United Kingdom

Description & Requirements Infor Support Escalation Managers (SEMs) act as a liaison with Infor internal teams... escalation management in support of our customers with their cloud and product needs. The SEM will work with all necessary...

endorsed from the different customer channels to improve customer satisfaction. The Escalations Manager reports directly to the... Contact Center Manager. Functions: Take ownership of customers' issues and follow problems through to resolution Coordinate with the...

So, what's the role all about? We're looking for an Incident Manager - Technical Support to join our global team.... Serve as an escalation point for support teams, customers, and external parties to drive incident resolution. Facilitate...

US Hours: 10PM 7AM EST (Monday-Friday) Department: NOC/Enterprise Solutions Reports to: NOC Manager Summary...: The NOC Analyst Manager will be responsible for leading a team of NOC analysts in monitoring and maintaining our network...

Responsibilities: MAJOR RESPONSIBILITIES: The Project Manager II role is responsible for the end-to-end management... against the payment milestones and completed work. Provides an escalation path for resolving vendor performance disputes. Risk...

Account Support Manager This role has been designed as 'Hybrid' with an expectation that you will work on average 2-3... of escalation process. Lead cross-team or large programs/projects. Coach or guide junior consultants. Bachelor's degree preferred...

. We are looking for a Tax Support Manager to join International Private Bank Client Service Center of Excellence team. As a Tax Support Manager... with firm and business policies and procedures. Escalation of issues for any urgent matters or assistance. Proactively manage...

Role Summary: The Manager, Information Technology Risk and Compliance (ITRC) position will lead a team overseeing the..., IT leaders, vendors, and clients. With a robust audit background, the Manager, ITRC, will ensure compliance with audit...

The Assistant Facilities Manager will lead a team or vendor group to manage the tactical delivery for the assigned... implementation and monitoring of disaster recovering and business continuity plans Follow established escalation procedures...

work environment empowers our colleagues to reach their full potential. Job Description Service Delivery Manager is the... services under own responsibility. Act as a first escalation point for all complex service delivery issues addressed by clients...

Client staff The Assistant Facilities Manager will lead a team or vendor group to manage the tactical delivery for the... implementation and monitoring of disaster recovering and business continuity plans Follow established escalation procedures...

Functional Overview The role of the HR Operations Assistant Manager involves close collaboration with the HR Operations... Manager, cross-functional teams, and various stakeholders to continually enhance and refine services. Responsibilities include...

work environment empowers our colleagues to reach their full potential. Job Description Service Delivery Manager is the... services under own responsibility. Act as a first escalation point for all complex service delivery issues addressed...

Technology. Must have minimum 3 years of experience as a Project Manager. Minimum of 3 years of experience with heavy usage... with the Project, working with the Project Team to facilitate resolution and timely escalation as deemed necessary...

Manager. As QA Manager , you will leverage your analytical skills to create a metric-driven determination of our successes... information and trends. Handle stakeholder escalation to ensure satisfaction, and act as interface between team and management...

work environment empowers our colleagues to reach their full potential. Job Description Service Delivery Manager is the... services under own responsibility. Act as a first escalation point for all complex service delivery issues addressed...

The Assistant Facilities Manager will lead a team or vendor group to manage the tactical delivery for the assigned... plans Follow established escalation procedures and incident reporting procedures Adhere to Jones Lang LaSalle’s business...