CX TECH TIER II jobs in UNITED STATES, United Kingdom

Customer Experience Technician, Tier 2 will be responsible for communicating with digital consumers, troubleshooting issues...

Customer Experience Technician, Tier 2 will be responsible for communicating with digital consumers, troubleshooting issues...

and motivated Tier II Service Desk Specialist for a Full-Time position. Job Summary: The Service Desk Specialist must possess...We are a federal IT company on a mission to make customer experience (CX) the center of every government solution...

Tier II support is involved in resolving complex issues, however, under situations requiring increased workforce at Tier... I, such as surges in high call volume, Tier II resource may be partially or fully diverted to Tier I support Essential Functions...