The Customer Service Network Operations Center (NOC) Technician plays a crucial role in managing customer interactions... with customers. Provide first-line support for network-related customer inquiries and issues via phone, email, or chat. Follow...
Uniti, and firewall devices at customer sites. Deploy device configurations and verify operability. Follow up with other government... with ticket updates or notes for after action reviews. Provide support to other contractor personnel towards the accomplishment...
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