CUSTOMER SERVICE CASE MANAGEMENT jobs in CRAWLEY WEST SUSSEX, United Kingdom

. Skills and Qualifications: Passionate about people and service with a strong customer service background with professional... principles to triage cases, record and document interactions, escalation handling, problem management and case resolution...

ability to service equipment discreetly within customer office settings. This position calls for a strong sense of professionalism..., Cannon, etc. Possess excellent customer service and communication skills. Complete all administrative aspects of the...

with SOPs, work instructions, and professional and regulatory guidelines. Collaborate with Management, Case Managers... with clients when required. Support the management team providing a safe, effective, caring and responsive service...

and for promoting and maintaining an elevated level of customer satisfaction with our service and products. Mandatory Skills: 4 years... of printers manufactured by HP, Brother, Lexmark, Okidata, Xerox, Cannon, etc. Possess excellent customer service...

/ regulation / case law impacting the function and providing appropriate advice. ● Provision and management of new queries/legal... heart of a rapidly growing, global business, and to work with the senior management to help accelerate the growth of the...

/ regulation / case law impacting the function and providing appropriate advice. ● Provision and management of new queries/legal... growing, global business, and to work with the senior management to help accelerate the growth of the business and to position...

of SLA and Service Delivery Good communicator, both written and verbal Logical Analysis Business awareness (Business case... of a wider applications team providing expertise across a range a project delivery and operational support services. Service...

and business expectations and ensure customer satisfaction Assist with risk management and change management on projects Work... services, storage, networks, IT infrastructure, service level agreements, Asset management, DBA, system integration...

), Costing (PJC) Customer Services: Depot Repair, Service Contracts (OKI) , Installed Base (CSI) Other modules advantageous... and business expectations and ensure customer satisfaction Assist with risk management and change management on projects Work...

), Costing (PJC) Customer Services: Depot Repair, Service Contracts (OKI) , Installed Base (CSI) Other modules advantageous... and business expectations and ensure customer satisfaction Assist with risk management and change management on projects Work...