CUSTOMER QUALITY ASSURANCE LEAD jobs in LONDON, United Kingdom #5

and most loved consumer brands in the UK, including Radio Times, Good Food and Gardeners World. Our trusted, quality content reaches.... As a Data Analyst, your focus will be to optimise crucial customer journeys across our web and app platforms. This involves in...

-identity”. About us MRSG is part of the Munich RE group. We are known for our dedication to excellence and quality... and create a blue print for different customer journeys in the insurance value chain. They will identify opportunities...

to excellence and quality of service provision across both primary and reinsurance. As well as operating in the Lloyd's of London... impact on our customers' satisfaction and how they perceive the quality of our products and services. The Role...

Sales Specialist (Tender Repair Specialist) The Sales Specialist is responsible in providing on-site customer service..., and to plan and manage sales opportunities with our service business to ensue KPIs and high-level customer satisfaction...

, and performing quality assurance visits. Participating in recruiting, selecting, coaching and driving performance management... assessment, monitoring quality standards, and evaluation of customer satisfaction. Ability to identify complex problems...

. Job Description We have an exciting new opportunity for a seasoned Enterprise Data Architect who will lead the practice of data and information... and embed repeatable and auditable controls to satisfy the new Data Architecture standard. Define and lead on data architecture...

, but not be limited to: Responsible for the delivery of agreed projects within financial, time and quality control and resource... and to deliver the associated elements of the Mayor's Transport Strategy Provide client-side assurance and governance of agreed...

on discussion Hybrid - Home and London Hub As a WFM Real Time Manager, you'll lead a team of 5 analysts to deliver a first-class... real-time execution to optimise customer and colleague experience, across both our Sales & Service & Claims teams...

Reporting team sits at the heart of Nationwide’s internal and external reporting and is accountable for delivering high quality..., developing solutions, and delivering high-quality reporting, as well as promoting an efficiency and controls mindset...

customer service, coaching your team to deliver the same level of excellence throughout their respective teams Lead from the... holiday (including bank holidays), pension, single health care, critical illness and life assurance schemes, exclusive...

which we do and be able to deliver to a high quality. You will be demonstrating your strong leadership skills as you coordinate and lead in... team sits at the heart of Nationwide’s internal and external reporting and is accountable for delivering high quality...

with KPIs and service levels to ensure customer satisfaction and contract measures are met within the region. Ensure Quality... assurance procedures are adhered to, and any new policies, procedures and change processes agreed are implemented to improve...

be a better fit. What You'll be Doing: Customer Liaise with solicitors where necessary Maintain interactive communication... by UK office to ensure assurance and significant risk issues are addressed; To review risk issues identified by Risk Owners...

, Products & Platforms, Customer Engagement and Digital Media. Part of Publicis Groupe, and a Leader in Gartner's Magic... frameworks and make budget, channel and tactic recommendations to maximize performance. You'll lead the review and assessment...

on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations... benefits to help you in and out of work- including health and life assurance Access to major high street discounts so you can...

of more junior consultants. The role includes customer interaction to discuss project schedule / delivery, technical issues... and solutions. Key Accountabilities: Develop and deliver technical solutions to customer issues through use of consequence...

high standards consistently across quality, safety and food Lead and coach your team towards achieving outstanding... Sunday Times Best Place to Work 2023. Join our iconic Pizzerias as the second-in-command, where you'll lead with flair...