CUSTOMER EXPERIENCE AND DESIGN jobs in NEW YORK CITY NY, United Kingdom

will investigate and analyze customer usage trends / metrics to design and implement customer-specific project mapping, documentation... documented frequency in Salesforce Customer Satisfaction Ensure customers experience a best in class post installation...

Karl Storz

that nurtures, develops, and attracts top talent. The Role: The Customer Experience (CX) Manager will be the key person... and other key stakeholders to ensure that a customer-centric view is seamlessly integrated into key design and business decisions...

MetLife

Job Description: Shape the future of user experience with strategic design initiatives that blend business needs... and user insights. As a Vice President Experience Design in DXD Securities Services & CDAO you will play a pivotal role in...

JPMorgan Chase

experience for Amazonians across the globe. Our design work has a direct impact on the lives of millions of Amazonians, helping... experience design of multiple mid-sized programs. - Lead the discovery, strategy, concept design, and launch phases of a project...

Amazon

customer obsessed design processes to create innovative tools? The Advertising User Experience team... innovation. As a Sr. UX Designer you'll own the definition and design of how publishers improve their customer experiences...

Amazon

Basic Qualifications: At least 4 years of experience in design strategy, qualitative and quantitative analysis, customer... on customer intelligence Experience playing translator and connector between business and design teams. Experience working...

Capital One

. The Experience Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences... customer through human centered design methods, including: discovery, research, whiteboarding sessions, and user testing...

Capital One

experience. As an Experience Design Lead, Executive Director in the Employee Experience team, you will play a pivotal role in... others. Demonstrated ability to think strategically, solve complex problems, and drive results. Passion for user experience design...

JPMorgan Chase

, Customer Management, Account Servicing) and create roadmaps from pilot to experiences at scale. The Experience Design team... team in conducting discovery on critical customer and associate needs and developing experience concepts that realize...

Capital One

Job Description: As a Product Design Lead in Trust & Safety, you have deep understanding of the customer and business... to see how your solutions work for users, with the support and guidance of Experience Researchers Communicate expectations within the design...

JPMorgan Chase

and user insights. As a Vice President Experience Design in the Card Customer Experience team you will play a pivotal role in... a large organization Passionate about building design frameworks that scale across customer segments Experience...

JPMorgan Chase

looking for a Senior Specialist, Product Experience Design for the Foundry Customer Experience & Design team to design customer-centric..., Product Experience Design Job Description Our Purpose We work to connect and power an inclusive, digital economy...

Mastercard

design & content systems. Experience creating large scale customer journey interaction models, and defining experience.... What we expect We'd like you to have extensive product design experience, both as a team lead and as an individual contributor. In...

JPMorgan Chase

colleagues, working together. Job Overview The Director, User Experience delivers a user experience from design through... to design and deliver significant growth business features. The ideal candidate brings a deep understanding of customer...

Macy's

others with product/services training; demo and sales guides; learning and training materials Experience utilizing Customer Relationship... as well as acting as a market evangelist within new Zoom customers and customer prospects is our overarching mission. About the Team...

Zoom

We are looking for a passionate and experienced Customer Experience Consultant to join our team. As a Customer... Experience Consultant, you will be instrumental in designing and implementing strategies to enhance customer satisfaction...

augmentjobs

but not limited to relationship and transactional customer experience and ad hoc studies Manage and coordinate all aspects of the... like: This position is a leadership role that will be an integral part of the Customer Experience team. You will work closely with CX...

Ipsos