CUSTOMER ENGAGEMENT LEAD jobs in SOUTH EAST ENGLAND LONDON, United Kingdom

strategy 'Charting Our Course' puts our people at the core of its success. The Senior Membership Officer, Member Engagement... of a robust recruitment and retention programme. They provide excellent customer service to all members and prospective members...

Design Lead on a Permanent basis at our Westminster Bridge road office. A bit about the role: As a Service Design Lead..., you working closely with the Resident Insight Team as well as the Resident Engagement team playing a vital role in the design...

for our residents? If so, this role is perfect for you! Here at Peabody, we have two opportunities for a Service Design Lead... on a Permanent basis at our Westminster Bridge road office. A bit about the role: As a Service Design Lead, you working closely...

be your job to lead on innovative and effective customer campaigns and behaviour change programmes working with world-class creative... also bring together and lead specialists from across the business (e.g., press office, stakeholder engagement, digital, CRM teams...

and cloud services we keep Britain working. We are constantly growing our teams, product offerings and customer base... with the rest of the product teams to deliver products. Stakeholder engagement. Logging actions and outstanding tasks...

Category Lead (IT) and will work within the Commercial Services directorate based in our London, Crawley or Bury St Edmunds... Procurement Category Lead (IT), you will be a professional member of a CIPS Platinum accredited procurement team with an important...

that category is at the heart of Customer Engagement Days and internal Commercial Planning Process by working within a cross... and externally of how to drive long term sustainable category growth. You will work with customer partners to deliver category...

& Residents Associations to ensure sustainable tenancies and communities. Key Responsibilities: Provide proactive, customer... per week. Monitor and report non-compliance of partner agencies. Lead investigations and respond to member enquiries...

): - Lead UX design efforts to create intuitive, user-friendly digital interfaces that meet customer needs and drive engagement... for defining and executing the digital product strategy aimed at enhancing the customer experience across our self-order screens...

system development projects, in conjunction with the project delivery team Manage the engagement with the users of agreed... of performance and usage, providing recommendations for potential action Lead on the provision of training for agreed technology...

, with expectation of 2-3 days per week working from modern, South London offices. Whats on offer? The chance to lead the support... Excellent customer service skills both face to face and remote Ability to coach and mentor junior members of staff Confident...

and Chief Executive Enquiries are provided to the customer within required timescales. To be the lead officer responsible... up on completion to ensure customer satisfaction and prevent escalation and negotiating and managing resolutions...