CUSTOMER COMMUNICATION AND ENGAGEMENT jobs in LONDON, United Kingdom #4

returns maintaining accuracy and good communication. As part of the wider Customer Service & Operations team, at busy periods... and are trading on best-in-class KPIs. We’re looking for a Customer Service Assistant to join our growing team, this role reports...

An ability to gasp clients needs and to increase customer engagement Understanding of sales performance metrics Excellent communication... and our clients, ensuring customer satisfaction. As a customer advisor, you should showcase excellent communication and negotiation...

customer experience. Monitor customer usage and engagement, identifying trends and recommending strategies for improvement.... Requirements Previous experience in a Customer Success role. Strong communication and interpersonal skills. Experience talking...

solutions include end-to-end business management software, embedded payment acceptance, marketing technology, and customer... engagement applications. We are building an extraordinary company and looking for talented, energetic, and motivated people...

and engagement projects. Key responsibilities Work with Customer Success management to prioritize business and information needs... of customer facing projects within the Customer Success team. You will be working closely with Head of Customer Success and the...

their environmental, social, and governance (ESG) outcomes. The Role As part of the growing Customer Success team... improve their sustainability performance. Key Responsibilities Working closely with the Customer Success Manager...

and engagement models that optimize customer success, team staffing, margins, utilization, and overall customer engagement. Partner...-organization collaboration and communication skills Having managed or been involved with customer success and learning functions...

their environmental, social, and governance (ESG) outcomes. The role As part of the growing Customer Success team... improve their sustainability performance. Key responsibilities Working closely with the Customer Success Manager...

, or improved adoption Maintain open communication with the Customer Program Manager (CPM) and the Managed Services Team to ensure...Corcentric, a leading provider of cloud-based finance and procurement solutions, seeks a Customer Success Manager (CSM...

upsells, cross-sells, or improved adoption Maintain open communication with the Customer Program Manager (CPM) and the...Job Description: Corcentric, a leading provider of cloud-based finance and procurement solutions, seeks a Customer...

Leader looking for a new challenge using your skills in a new direction? Customer Success is the new frontier for experienced... Customer Success team: Sidetrade is a fast-growing international software company that is transforming the Order-to-Cash...

Bloomreach is the world's #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized...: Discovery, offering AI-driven search and merchandising Content, offering a headless CMS Engagement, offering a leading CDP...

Credit & Collections Leader looking for a new challenge using your skills in a new direction? Customer Success is the new...: About Sidetrade and its amazing Customer Success team: Sidetrade is a fast-growing international software company...

and materials to help customers understand and effectively use our products. Customer Engagement: Foster strong relationships... and effectively. o Excellent communication and interpersonal skills, with a customer-centric approach. o Proficiency in data...

and performance targets. · Utilise our strategic planning process to develop a segmented customer engagement approach. Produce... customer journey and engagement plans with personalisation of messaging to drive behaviour change with key customers. · Work...

? Do you have previous experience supervising a team of customer service advisors? Do you have excellent communication skills... Conduct investigations and disciplinaries when needed Drive team engagement in call plans Handle customer escalations...

customer satisfaction. The KCPM is responsible for managing and facilitating efficient two-way communication between the Key... communication skills. A commitment to DNV's leadership expectations, including results orientation, customer focus, respect, care...