CUSTOMER CARE COMPLAINTS HANDLER jobs in GLASGOW G14, United Kingdom

Solution Centre sits within the Customer Care function in our Services area. The department are responsible for handling the.... Within this role you'll take ownership and accountability for resolving all inbound customer queries, issues, and escalated complaints...

Solution Centre sits within the Customer Care function in our Services area. The department are responsible for handling the.... Within this role you’ll take ownership and accountability for resolving all inbound customer queries, issues, and escalated complaints...

effectively Providing a professional service to customers Identifying complaints and recognise customer expressions... a professional standard in customer care Experience of prioritising and working to SLAs Strong listening & communication skills...

with incoming call enquiries effectively. Provide the customer with a professional service at all times. Identify complaints... services experience demonstrating a professional standard in customer care. Experience of prioritising and working to SLAs...