COMPLAINTS RESOLUTION OFFICER – CONTACT jobs in WEST MIDLANDS, United Kingdom

as a Complaints Resolution Officer! About the Role: At British Heart Foundation, we're dedicated to providing exceptional customer... service and resolving issues with a positive, solution-focused approach. We're currently seeking a Customer Resolution Officer...

for performance. Participates in the investigation and resolution of employee concerns and complaints in coordination with the HR...Chief Human Resources Officer Location: Hybrid Midlands (office 2 days per week working from home and travelling...

to ensure comprehensive issue resolution. Provide insights from complaints to improve service delivery. Maintain consistent...Customer Advocacy Officer – £28,962.57 per annum – Stafford (Hybrid) The Role Are you experienced in customer...

and email, ensuring responses within 24 hours. Problem Resolution: Clarify customer needs and complaints, offering the best solutions... and following up to ensure full resolution. Collaborative Solutions: Work closely with logistics, the credit department, and the...

As Senior Root Cause Manager you will join the Chief Controls function reporting to the Deputy Chief Controls Officer... of complaints but will grow and develop to extend analysis to cover Quality Assurance, Control Testing and Outcome Based Testing...