within housing service. Outgoing demeanour with resident and staff engagement. Experience within repairs sector ideally within the...Job Description Job title: Complaints and Correspondence Officer Location of the job: Lewisham SE6 (3 days office 2...
Service Care Solutionsto enable the work to their home Manage and administer customer satisfaction works and complaints As the successful Resident...The chance to work for a well-established housing company in Birmingham has become available for a Resident Liaison...
Niyaa PeopleDirectorate programmes of work, as allocated. Within this role you'll co-ordinate resident engagement activities in a holistic... where we operate. We are seeking a Resident Liaison Officers to provide Resident Liaison service across the Capital Investment...
Southern Housing Grouprented accommodation. Overview The Resident Involvement Officer is responsible for resident engagement services, working... activity. To support and facilitate the existing resident involvement groups: Residents Voice and Scrutiny Panel, Complaints...
Hightown Housing Associationpersonnel Provide first class Customer Service & Resident Engagement Ensure a high level of Leasing Performance Asset...Take this opportunity to lead the management of the Leasing and Resident Services teams and support the General Manager...
Residential Living Recruitmenthigh levels of resident satisfaction, the quality of our services, our success in addressing our financial challenges... for our service users. You will also be responsible for investigating complaints and managing the team's allocated budget...
Kingston Upon Thames & Sutton Councils& resident journey, promoting and enhancing the voice of lived experiences at all times, feeding into both local and cohort... a library of learning from lived experience. Developing sustainable methods for direct customer engagement and through...
Essex County Councilhigh levels of resident satisfaction, the quality of our services, our success in addressing our financial challenges... for our service users. You will also be responsible for investigating complaints and managing the team's allocated budget...
Kingston Upon Thames & Sutton CouncilsEngagement: Act as a key point of contact for escalated customer inquiries and complaints, ensuring timely and satisfactory... and analyse customer service metrics to identify trends, areas for improvement, and develop action plans accordingly. Resident...
Oyster Partnershipour residents in all aspects of daily living. You will also be responsible for promoting our resident’s independence with a focus... are done every two months and investigate complaints and concerns as directed by the Home Manager. Essential Requirements...
Oxendon House Care Homeand engagement. This includes arranging and playing a lead role in resident meetings and organising community and fun day events... (tenancy management, lettings, income, resident services and reception team, estate services and improvements) and Asset...
Octaviabudget management. Implement an engagement strategy including resident communication, events, feedback, and satisfaction.... Role: Assistant General Manager - BTR Location: Brighton Reports to: General Manager Direct reports: Resident...
Deverell Smith, property, and tenancy issues to sustain tenancies and manage housing schemes effectively. Community Engagement: Develop local... knowledge and establish partnerships to meet the needs of tenants and the community, promoting resident participation...
Service Care Solutions. You will also be responsible for promoting our resident’s independence with a focus on choice, dignity and respect, alongside promoting... one to ones for all care and support team members are done every two months and investigate complaints and concerns as directed...
St Andrews Nursing and Care Hometo build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded... centre. Working closely with the Housing Engagement Officers, Housing Officers and Independent Living Officers...
London Borough of Waltham Forestto build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded... centre. Working closely with the Housing Engagement Officers, Housing Officers and Independent Living Officers...
London Borough of Waltham Forestbudget management. Implement an engagement strategy including resident communication, events, feedback, and satisfaction.... Role: Assistant General Manager - BTR Location: Brighton Reports to: General Manager Direct reports: Resident...
Deverell Smith