COMPLAINTS AND ACCESS TO jobs in MANCHESTER, United Kingdom

disrepairs, insurance claims, and damp and mould Ensuring tenant queries, requests and complaints are investigated and dealt... we offer a competitive salary and excellent benefits package which includes a health care plan (with access to a number of healthcare...

: Complaints . Providing accurate and helpful information about our services and policies Processing customer requests... and updating customer records Assisting with the resolution of customer complaints and issues Coordinating with other teams...

are essential to perform well in this role. Your duties will include: · Managing and owning a caseload of complaints relating... to maintenance works. Volumes may vary but you can expect at least 3-5 new complaints per day, and you may have 50 or more ongoing...

and procedure, following documented guidelines including General Data Protection Regulations and Access to Medical Reports Act, 1988... concerns/complaints/incidents to the relevant service line, ensuring these are documented within our Complaints/Incident...

within operational process and procedure, following documented guidelines including General Data Protection Regulations and Access... at point of contact or escalate concerns/complaints/incidents to the relevant service line, ensuring these are documented...

others and support the resolution of escalated complaints in accordance with business, policy and legal requirements. Job title.... Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn...

Business Units, and Governance Committees. Manage the Conduct Risk and Complaints databases, and assist with developing..., with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop...

Tableau, MS Excel and MS Access Experience of using SQL Server Management Studio (SSMS) and Snowflake Ability to understand... remediation is desirable or in similar area such as regulated complaints handling Strong analytic and problem solving abilities...

, complaints, incidents and risks. Leading on the implementation of clinical policies and procedures within your team... Access to our Digital GP platform on you mobile Emotional wellbeing support Access to family mental health line...

and emails; Processing orders for replacement products; Maintaining a database of all product complaints to ensure... that all complaints are logged and managed successfully; Requirements Background: Education and qualifications: Educated to GSCE...

and Continuous Improvement activity (failed / outstanding orders, customer complaints, damages, system failures). Process efficiency... as well as support with external courses/certifications/apprenticeships/upskilling You will have access to use our Tech scheme and Cycle...

for employees working within your team including the handling of complaints, conflict management, physical intervention and any... driving licence and access to own vehicle is preferred Flexible and willing/available to work at short notice (days, nights...

to administration team members as required. Act as senior administration escalation point for complaints and Internal Dispute... benefits and more: 25 days holiday per year, pro rata to your contract. Access to a range of services to support...

help to make health happen Coordinate and administer right of access requests: subject access requests, medical report... with logging complaints, categorising them appropriately, assign investigators according to organisational structure, and support...

Having knowledge of the complaints process Participating in any project work Displaying a positive attitude while working...) Employee Assistance Programme for you and your household Access to a digital GP service Paid volunteering day when...

, following documented guidelines including General Data Protection Regulations and Access to Medical Reports Act, 1988... of contact or escalate concerns/complaints/incidents to the relevant service line, ensuring these are documented within our Complaints...

to the continual growth and development of colleagues through access to skills platforms such as LinkedIn Learning.... We also offer a range of wellbeing support, including an employee assistance programme, access to health checks, digital GPs & nutritionists through...