CALLER jobs in EUROPE ENGLAND, United Kingdom #4

to be ready for the unexpected, with an ability to make key decisions whilst taking information from a caller. The calls...

key decisions whilst taking information from a caller, while being resilient enough to deal with distressing calls...

key decisions whilst taking information from a caller, while being resilient enough to deal with distressing calls...

for our counsellors, as each caller presents with a unique set of challenges, and it would be from your clinical conversation...

for our counsellors, as each caller presents with a unique set of challenges, and it would be from your clinical conversation...

on at all times and must be answered unless unsafe to do so in which case the caller should be phoned back as soon as it is safe...

. This will involve correctly identifying if the customer is the authorised caller and applying core categorisation to any of their issues...