CALL CENTRE AGENTS jobs in CAPE TOWN WESTERN CAPE, United Kingdom #5

skills of our 4,500 employees in modernising key digital pillars; data centre and cloud services, security and network... customers with first level support on various technologies. The activities include phone call handling, email management, 3rd...

of our 4,500 employees in modernising key digital pillars; data centre and cloud services, security and network infrastructure, workspace... customers with first level support on various technologies. The activities include phone call handling, email management, 3rd...

:Matric (Grade 12) and industry related qualificationsCriminal clearPrevious Call Centre / QA / Insurance experience is highly... paced and pressurized environment.DUTIES AND RESPONSIBILITIES:Assess sales agents' call recordings to ensure they meet...

client requirements either via call centre or over e-mail advising on suitable options in line with customer requests.... Requirements: Offer professional travel advice and provide accurate and creative quotations to customers/agents by discussing...

REQUIREMENTS:Matric (Grade 12) and industry related qualificationsCriminal clearPrevious Call Centre / QA / Insurance experience... agents' call recordings to ensure they meet all necessary quality requirementsLogging the QA results on various systems...

client requirements either via call centre or over e-mail advising on suitable options in line with customer requests.... Requirements Offer professional travel advice and provide accurate and creative quotations to customers/agents by discussing...

; Applicants need to be fluent in the African languages Matric Minimum 1 year call centre industry experience FAIS, Compliance... to identify areas for employee development and training needs. Responsibilities: Validate information captured by the Agents...

gaming industry Customer Support management experience required including experience in the setup of a call centre Working... effective customer service procedures, policies, and standards Efficiently manage and motivate customer service agents...

service; Applicants need to be fluent in the African languages Matric Minimum 1 year call centre industry experience... areas for employee development and training needs. Responsibilities: Validate information captured by the Agents...

leader needed for an Inbound Sales Call Centre 15 days ago Location: Tyger Valley, Western Cape Salary: Up to R18... agents/advisors to ensure the effective execution of the claims process. Main responsibilities of Focus Area People...

experience journey by assessing call centre interactions (calls, email, chat, other), enable low-risk and zero-surprises BAU..., processes, systems and skills.Key ResponsibilitiesDaily Quality audits as per process requirementProvide Feedback to the agents...

to ensure that the correct number of agents are available at the right times to achieve the desired service level/KPI... the Workforce Management department of our call center, you will play a critical role in ensuring optimal scheduling...

. US-based client is looking for dynamic outbound agents to call trial and/or recently lapsed trial customers to get them... innovative and customized contact centre solutions from South Africa to the global market. Our vision is to bring significant...

contact Centre solutions from South African to the global market. We are currently seeking a highly motivated and experienced... and manage a team of QA analysts responsible for monitoring and evaluating sales agents' performance in international campaigns...

. US-based client is looking for dynamic outbound agents to call trial and/or recently lapsed trial customers to get them... innovative and customized contact centre solutions from South Africa to the global market. Our vision is to bring significant...

CallForce is an award- winning BPO service provider of innovative customised contact centre solutions from South... responsible for monitoring and evaluating sales agents' performance in international campaigns. Develop and implement...

Sales Team Leader Cape Town Lead and manage a team of Call Centre Sales Agents to achieve exceptional results. Min... 2 years contact Centre Team Leader experience BPO experience a strong preference Able to support day and/or night...