CALL CENTRE AGENTS jobs in CAPE TOWN WESTERN CAPE, United Kingdom #2

We are currently scouting for enthusiastic individuals to join our team. We offer a basic salary, however an individuals earning potential is uncapped due to the fantastic commission structures we have in place. We also provide free trainin...

. Team Leadership Team Management: Lead and supervise a team of call centre agents, providing guidance, support...IGrow Wealth Investments, South Africa’s #1 Property Investment Company, is looking for a Call Centre Manager...

. Team Leadership Team Management: Lead and supervise a team of call centre agents, providing guidance, support...IGrow Wealth Investments, South Africa's #1 Property Investment Company, is looking for a Call Centre Manager...

scores. 2. Team Leadership Team Management: Lead and supervise a team of call centre agents, providing guidance, support.... Specific Considerations for the Property Investment: Property Knowledge: Ensure that call centre agents have a thorough...

Quality Analyst - Insurance Call Centre - US Hours - Cape TownFull job descriptionCompany DescriptionWNS (Holdings... at all times, by conducting regular call assessments and audits. ·Conduct call assessments checks to meet SLA’s;Provide assessment...

. Team Leadership Team Management: Lead and supervise a team of call centre agents, providing guidance, support...IGrow Wealth Investments, South Africa’s #1 Property Investment Company, is looking for a Call Centre Manager...

Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver... escalations, contribute to creating a positive work environment. Leading and managing a team of Call Centre Agents to achieve...

Supervisor will be responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance... customer service. Responsibilities: Supervise and manage a team of call centre agents. Monitor agent performance...

Supervisor will be responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance... customer service. Responsibilities: Supervise and manage a team of call centre agents. Monitor agent performance...

N/Subs Contact centre needs Portuguese speaking agents to support Portuguese speaking clients in Africa English...

) Biweekly quality reporting to the international quality team Monthly repeat call analysis report Monthly top ten agents... incubation team through the facilitation of the course map and as well as leading and developing the team of incubation agents...

) Biweekly quality reporting to the international quality team Monthly repeat call analysis report Monthly top ten agents... incubation team through the facilitation of the course map and as well as leading and developing the team of incubation agents...

of incubation agents. Also responsible for the coaching of 'bottom performers' as assigned. Responsibilities: Coaching Daily... and quality related concerns) Client Feedback & Alignment Escalations (Client Journeys) done daily (call analysis of query...

to new customer service agents. Respecting client confidentiality at all times....

Support Centre Agent We require candidates with a technical background to provide online and telephonic service... and outgoing calls and maintaining the call center database. Do follow-up courtesy calls to customers to gauge satisfaction levels...

conflicts and build a deeper level of trust with our customers and agents.Use judgement when identifying new business... and concerns.Graduate in the finacial sectorPrior customer service and/or call center experience a plusQualificationsMinimum...

errors and/or authorisations (zero errors) Experience · Minimum of 1 - 2 years inbound call centre experience... · Grade 12 · Formal Call Centre Qualifications (advantageous) · Proficient in MS Office Suite applications Salary: R9...