CALL CENTER TEAM LEADER jobs in MANILA CITY METRO MANILA, United Kingdom

Leader – Tele-Interview OVERALL PURPOSE Sun Life Global Solutions Operations – Client Care Center (SLGS Operations – CCC... their operations, mainly in handling inquiries through telephone for Individual Protection advisors and clients. The Team Leader...

Sun Life Financial

Leader – Tele-Interview OVERALL PURPOSE Sun Life Global Solutions Operations – Client Care Center (SLGS Operations – CCC... their operations, mainly in handling inquiries through telephone for Individual Protection advisors and clients. The Team Leader...

Sun Life Financial

expanding our Professional Services Team to make sure we stay ahead of the competition. We are looking for: Contact Center..., CTI, VoIP, IVR/VRU and Call Center practices Must be a strategic thinker; able to understand the ‘Big-Picture”; able...

RingCentral

experience. Four or more years in call center, help desk, or general customer/client service. Two or more years cloud-based.... A+ Certification (or equivalent). Advanced Microsoft Office experience. Admin Call Center / Chat Knowledge of FTP, CRMs (e.g...

SAP

experience. Four or more years in call center, help desk, or general customer/client service. Two or more years cloud-based.... A+ Certification (or equivalent). Advanced Microsoft Office experience. Admin Call Center / Chat Knowledge of FTP, CRMs (e.g...

SAP

Chain off-site support function- i.e. call center model Lead key activities to sourcing products from global suppliers... of the new “call center” format to support the global organization Implementation of the new Procurement System Cost...

Melco Resorts & Entertainment

, telecommunications, customer service, call/contact centers, or service delivery. Demonstrated proficiency in technical problem-solving.... Working knowledge of contact center software design and functionality, with a strong understanding of technical concepts...

Services Team to make sure we stay ahead of the competition. We are hiring for: Contact Center Support Engineer The... will have in-depth knowledge with one or more of the following Call Center Solutions: Genesis, Cisco, Nuance, TuVox, Avaya, Aspect...

and analysis skills with strong communication abilities. Business Optimization: Deep expertise in call center operations and KPIs... of the contact center industry. This encompasses areas like CRM, telecommunications infrastructure, analytics, and social...

for development tasks. Background in call center operations and infrastructure. Experience supporting international customer bases... ghost infrastructure. Participate in SOC 2 and PCI audits, ensuring compliance with platform controls. Coordinate cross-team...

About US We strive to be a leader in the healthcare marketing and call center services industry. As fact would have it..., we are one of the fastest growing premier providers of healthcare marketing and call center services in the United States...

leader to join our growing technology team. This position is an in-office or hybrid work role based in the Philippines... more on our company website at follow our pages on , , and . Contact Center & Unified Communications Service Lead (IT Engineer III...

8x8

with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront... to each team or employee). The impact you will have in this role: Being a member of the Client Support team, a is a client...

DTCC

with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront... to each team or employee). The impact you will have in this role: Being a member of the team, a Systems Engineer...

DTCC

with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront... to each team or employee). The impact you will have in this role: Being a member of Chief Client Office team, the Client...

DTCC

around NICE products, the contact center industry, and other contact center ecosystem topics including CRM, telecommunications... Professional Services Engineer is also an organizational leader and is expected to serve as a mentor and coach for junior staff...

NICE Systems

around NICE products, the contact center industry, and other contact center ecosystem topics including CRM, telecommunications... Professional Services Engineer is also an organizational leader and is expected to serve as a mentor and coach for junior staff...

NICE Systems