to leadership 2) Experience in customer-facing roles, such as working in a call center, hotel front desk, or retail environment... service and ensure customer satisfaction throughout their shopping journey. KPI Customer Satisfaction (CSAT) Score: Measure...
across a variety of EG products and services Launch new vendors to handle transactional work relating to customer service, payments... Availability to work an EMEA and US Work Schedule Management and/or customer service management experience preferred Experience...
Expediawill have in-depth knowledge with one or more of the following Call Center Solutions: Genesis, Cisco, Nuance, TuVox, Avaya, Aspect..., Nortel, Interactive Intelligence, Siebel Call Center or CosmoCom. Principal Duties and Essential Responsibilities: Implement...
Campaign. As a Call Center Agent, you will play a pivotal role in providing outstanding customer service and support... marketing and call center services in the United States in multiple verticals including Healthcare, Insurance, Legal...
high level of service delivery to internal and external stakeholders. Duties and Responsibilities: Port Call Planning.... Our diverse global customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors...
/ At least 2 years of College Education. At least 2 years in any Service Related Business within the BPO or Contact Center Industry.... Responsibilities Conducts Quality Monitoring or Evaluation of Transactions handled through Call, Email, Chat, and any other Channel...
as needed. Qualifications Fluent in English/Spanish High school diploma or equivalent. 1 year of customer service, call center, healthcare... and problem-solving abilities and be committed to delivering excellent customer satisfaction on every call. Responsibilities...
in written and spoken English ideally with 1 year of work experience at a call center selling to US or Australian clients..., and we need to do them well strong customer influencing ability passion and enthusiasm for exceptional customer service knowledge...
About US We strive to be a leader in the healthcare marketing and call center services industry. As fact would have it..., we are one of the fastest growing premier providers of healthcare marketing and call center services in the United States...
the Banking & Finance, Information Technology, Energy, Real Estate, Retail, Telecommunications, BPO & Call Center.... Collaborate with sales and customer service teams to resolve credit-related issues and provide credit recommendations...
Optimus Executive Search Solutionsand written Communication Skills with at least Level 5 proficiency At least 6 months BPO/Call Center experience Willing to work... procedures Provide exceptional level of customer interaction Meet or Exceed call quality metrics while also balancing...
Synchronyinquiries, service requests, suggestions and complaints | Resolves customer inquiries and complaints fairly and effectively... but not required With call center experience preferred but not required Must be detail oriented and knows how to multi-task (communicating...
RELXprovides a consistent quality customer service experience for new life insurance customers who contact the SLGS CCC by ensuring... Leader – Tele-Interview OVERALL PURPOSE Sun Life Global Solutions Operations – Client Care Center (SLGS Operations – CCC...
Sun Life Financialo Identify and find ways to improve service o Identify and report call trends Qualifications/Requirements: o Must be fully... during training and pre-dominant work from home after training. Desired Characteristics: o 6+ months of Customer Service, Sales...
Synchronyany two year vocational course. 6+ months of Customer Service, Sales or Collections experience in handling financial... accounts in a BPO/Call Center industry. Working knowledge of PowerPoint, Word, Excel and Outlook. Must have been in current...
Synchronyprovides a consistent quality customer service experience for new life insurance customers who contact the SLGS CCC by ensuring... Leader – Tele-Interview OVERALL PURPOSE Sun Life Global Solutions Operations – Client Care Center (SLGS Operations – CCC...
Sun Life Financialstatistical data in a call center inbound/customer service programs. Perform market analysis in supporting business decision..., build customer loyalty, and protect their online communities. TDCX helps clients, including many of the world...
TDCX