CALL CENTER CUSTOMER SERVICE jobs in MANILA CITY METRO MANILA, United Kingdom #10

Customer Service/Fraud/Collections/SSG/Customer Solutions experience with knowledge of Retail Card clients Sam’s Club, TJX, HSN..., and delivery that prepares learners for core job responsibilities including new hire, upskill and refresher training for call...

any two year vocational course. 6+ months of Customer Service, Sales or Collections experience in handling financial... accounts in a BPO/Call Center industry. Working knowledge of PowerPoint, Word, Excel and Outlook. Must have been in current...

provides a consistent quality customer service experience for new life insurance customers who contact the SLGS CCC by ensuring... Leader – Tele-Interview OVERALL PURPOSE Sun Life Global Solutions Operations – Client Care Center (SLGS Operations – CCC...

inquiries, service requests, suggestions and complaints | Resolves customer inquiries and complaints fairly and effectively... but not required With call center experience preferred but not required Must be detail oriented and knows how to multi-task (communicating...

provides a consistent quality customer service experience for new life insurance customers who contact the SLGS CCC by ensuring... Leader – Tele-Interview OVERALL PURPOSE Sun Life Global Solutions Operations – Client Care Center (SLGS Operations – CCC...

statistical data in a call center inbound/customer service programs. Perform market analysis in supporting business decision... and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities. TDCX helps clients...

statistical data in a call center inbound/customer service programs. Perform market analysis in supporting business decision..., build customer loyalty, and protect their online communities. TDCX helps clients, including many of the world...

as per the client base supported) Excellent troubleshooting skills. Customer Service skills Ability to create accurate... and troubleshooting skills and an ability to provide First Call Resolution to clients. What You'll Do Handling incoming client calls...

and emails, provide client resolution or identifying and setting client expectation for follow-up during the initial client call... management expectations. Prioritize and follow partner concern procedure on critical service disruption issue and maintain...

: proficiency in written and spoken English ideally with 1 year of work experience at a call center selling to US or Australian..., and we need to do them well strong customer influencing ability passion and enthusiasm for exceptional customer service...

contact center industry, and other contact center ecosystem topics including CRM, telecommunications infrastructure, analytics... oversees the configuration of NICE products, based on best practices and customer requirements, coordinate inter-departmental...

and without any limitation (implied or otherwise) on its ability to do so This is high volume, customer service environment. You'll... a flexible schedule that includes evening hours. Required Qualifications: HS Diploma or GED 1+ year of customer service...

Experience working with call centers and call center infrastructure Experience working with an international customer base..., Philippines Hybrid Work Structure Major Functions/Responsibility Acts as a service domain expert. Understands the behaviors...

limitation (implied or otherwise) on its ability to do so This is high volume, customer service environment. You'll need... that includes evening hours. Required Qualifications: HS Diploma or GED 1+ year of customer service experience analyzing...

, email, and chat. The ideal candidate will have in-depth knowledge with one or more of the following Call Center Solutions: Genesis..., Cisco, Nuance, TuVox, Avaya, Aspect, Nortel, Interactive Intelligence, Siebel Call Center or CosmoCom. Principal Duties...

also apply at least 2nd year college) With 2 years’ experience in BPO/Call Center set up (Combination of Customer Service and Technical... daily. We will prepare you better than any other customer service position you have ever had with clear goals...

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing... Five9 CCaaS products within the customer service framework. This role involves managing projects aimed at enhancing system...