BUSINESS CUSTOMER SERVICE LEAD jobs in LONDON, United Kingdom #14

on our CMC. Role overview: Key Responsibilities: Lead the proposition management function and digital self-service channels... acquisition, retention, customer satisfaction, and engagement Work with Commercial and Finance teams to build business cases...

on our CMC. Role overview: Key Responsibilities: Lead the proposition management function and digital self-service channels... acquisition, retention, customer satisfaction, and engagement Work with Commercial and Finance teams to build business cases...

of Product for LEGO® Retail, you will be responsible for defining the product portfolio strategy for all Customer facing digital... to deliver significant value to our customers and business. You will define and provide clarity on the portfolio vision...

business Assist in onboarding of customers to our self-service buying platform Assist in preparation of team.... By being proactive and intuitive, we can leave our clients feeling energised. About the Role As a member of the Customer...

technical and system analysis skills with business application experience, an understanding of business processes and a customer... between, we’re waiting with open arms. Come join us. What will you do? We are seeking a highly motivated and experienced Customer...

their environmental, social, and governance (ESG) outcomes. The Role As part of the growing Customer Success team... improve their sustainability performance. Key Responsibilities Working closely with the Customer Success Manager...

be having an impact on other teams, ie Pre-Travel Customer Service and work out how to resolve any associated issues Support... and deputise for the Head of Customer Operations in meetings with other teams across the business as well as the strategic...

. You will also act as the customer's voice within Contrast to escalate problems and drive prioritization of business needs... for our customers. Your success in this role means higher customer satisfaction, retention, and expansion of Contrast business...

and technical acumen. The Customer Success Manager will work with business leaders to understand their needs, map Varonis...' best practices to customer business requirements and drive value delivery. In addition to this, the role requires the...

We are seeking a dedicated Customer Success Manager to lead our Secretarial & Business Support team within the FMCG.... Implementing customer service strategies to increase customer satisfaction. Analysing customer feedback and market trends...

) came together. The business is an industry leader in content and technology solutions for online RMG, with a full-service...We are seeking an experienced and dynamic Director of Regional Sales & CS to lead and grow our sales efforts...

. You will lead a team to improve processes, drive efficiencies and ensure that schools have an enjoyable, smooth transition over... effective delivery of objectives, a positive culture and high levels of engagement Drive a culture of excellent service...

value of their book of business; building and maintaining relationships while ensuring success at each stage of the customer... journey. To achieve this, the CSM understands the business initiatives and goals of the customer and helps them meet...

, and onboard. Champion excellence in customer experience across all product and service offerings. Work with operations teams... efficiency. Define and develop customer-facing products for each cabin class, ensuring service concepts and standards align...

Experience Design - Digital, you will lead and manage the Customer Experience Design-Digital team. Your responsibilities include... of the customer journey. Convey these concepts to the IT & Digital team as technical specifications, design, and business...

to improve the efficiency of the customer success and service teams. Data Management and Analytics: Implement and manage tools... based on customer needs and business priorities. Customer Lifecycle Management: Collaborate with Account Managers...

and technology enable your customer leverage the latest market news, content and technology to maximise their business revenue...; · Collaborate closely with the Account Management teams to deliver joined up service to develop and execute Customer Success...