BPO QUALITY ASSURANCE LEAD jobs in MANILA CITY METRO MANILA, United Kingdom

space. With at least 3 or proven abilities in Quality Assurance in the customer service/BPO industry, you are able... to uphold and live by the Canva values. You will own the continuous improvement of Canva's customer service quality...

's objectives. Where you come in: You will supervise and lead a team of quality assurance analysts, providing guidance, support.... You have previous experience in a quality assurance supervisor role within a BPO or customer service environment, with a minimum of 3...

in the US, Canada, Philippines, and Ukraine. Position Summary The Quality Assurance Specialist is responsible... for ensuring that CSR complies with the organization's quality standards and department process guidelines...

requirements, if any. Policy, Process and Procedures Deliver assigned work to expected quality and in line with assurance...Primary Details Time Type: Full time Worker Type: Employee Based in Manila and reporting to the Team Lead, Internal...

Evaluation Requirements and Processes. The individual reports to the Quality Team Lead supporting a particular or multiple... or Contact Center Industry. Experience in Quality Assurance, Reports, Analysis and Process Improvement of at least 1 year. Experience...

Evaluation Requirements and Processes. The individual reports to the Quality Team Lead supporting a particular or multiple.... Experience in Quality Assurance, Reports, Analysis and Process Improvement of at least 1 year. Experience and Knowledge of QA...

, religion, national origin, gender, physical or mental disability, or age. The Role You will lead and drive all aspects..., and associated costs. Manages the end-to-end implementation process to ensure deadlines and quality standards are met, project risks...

of which in Information Security; BPO industry experience an advantage With strong experience in IT Audit, Quality Assurance... Conduct study of the client’s quality management systems Conduct audit on site and prepare and complete the audit package...

, onboarding, training, quality assurance, tool optimization, and team building Establishing a quality-focused team culture... to deliver training opportunities to uplevel individuals while serving the needs of the organization;Lead the process of regular...