Administrators) Manage and work support tickets within SLG per industry best practices utilizing existing CRM systems\ Effectively...
SolarWindstickets. He / she strives to deliver a quality total venue experience for every guest on each visit. PRIMARY...
Melco Resorts & Entertainmentdata change management tickets and approving or rejecting changes made to data. Research additional contact information...
RELXon our organization’s success. The day-to-day Manages mailboxes and respond to complex or high risk tickets promptly and effectively...
Zendeskto relevant Teams Monitoring the SLA for Teams and checking for updates from Team members/responses on the status of Tickets...
Arcadiswith engineering teams for knowledge transfer and help on triaging issues - Searching through Jira, support tickets to see if the...
InforManage the service ticket queue and adhere to departmental SLA's to resolve billing tickets within agreed timescales Ensure...
TurnitinManage the service ticket queue and adhere to departmental SLA’s to resolve billing tickets within agreed timescales Ensure...
Turnitinmethods like five whys, Fish bone etc. End to end ownership to initiate, track and the closure of problem tickets and the...
Avaloq, purchase orders and requisitions, airline tickets and bookings, etc.) within the division or with the other divisions. Handles...
SGSwith L2 service tickets and incidents concerning SharePoint and other M365 collaboration tools. Maintain our remaining... analyze tickets and other feedback to help maintain good service levels and to look for potential process and technical...
Willis Towers WatsonThe Role Perform customer support to client via telephone, chat, self-service tickets etc. Resolving the issues...
Willis Towers Watsoneducation on travel to the US, including what to bring and arranging necessary items beforehand. Booking plane tickets, short...
Somewhere, purchase orders and requisitions, airline tickets and bookings, etc.) within the division or with the other divisions. Handles...
SGSmethods like five whys, Fish bone etc. End to end ownership to initiate, track and the closure of problem tickets and the...
Avaloqservices across the Ria and Xe. The key focus is to ensure that all serviced channels such as chats, phones and tickets...
XEphone, web tickets and e-mail. Work with other internal departments to research accounts and answer customer account...
SolarWinds