email alias. Generate and monitor the status of billing tickets in the event of client disputes over charges that are not in...
SAPservice team, dealing with L2 service tickets and incidents concerning SharePoint and other M365 collaboration tools Maintain... as required Help analyze tickets and other feedback to help maintain good service levels and to look for potential process...
weSource Management Consultancy Firmand assign all service tickets to the appropriate technical level team in order of highest priority. Provide support to end... and needs on open tickets. Assist in answering incoming client calls when the Technicians, Managed Services are unable...
Prime System SolutionsMgmt. - Tracking and Monitoring tickets resolution, SLA VIP Support (including prioritisation and working with resolver...
Capgeminimanner to questions and requests from incoming calls and incident tickets. Proactively maintains contact with clients...
FIStickets related to Workforce Software. Troubleshoot customer issues related to Time & Attendance functionalities. Analyze...
Infosysto automated processes. Answer tickets and resolve help desk inquiries promptly and professionally, ensuring high levels...
WebBedsMgmt. - Tracking and Monitoring tickets resolution, SLA VIP Support (including prioritisation and working with resolver...
Capgeminiis a plus What will you do Field incoming end user calls, emails and tickets Log all Incidents and Service Requests accurately in the ITSM tool... Prioritise and schedule resolution of tickets and escalate as needed Ensure customer Service Level Agreements (SLA) and customer...
tickets and escalating complex issues to higher-level support when necessary. Conduct regular system maintenance, updates...
requirements against deadlines Data Integrity Handles Internal Service Tickets to resolve Credit and Billing issues Drives...
Equiniximprovement where required Manage Case Tickets in Salesforce and support Call Center activities Working Fri - Sun 3:00PM - 3...
ICON, you'll handle various discussions with customers, from product capabilities to support tickets, and ensure customer...
SAP, you'll handle various discussions with customers, from product capabilities to support tickets, and ensure customer...
, you'll handle various discussions with customers, from product capabilities to support tickets, and ensure customer...
SAPtickets through the ticketing system. Spots problem trends as they emerge. Reduces overall numbers of problems through... maintenance of desktop devices and software applications. Organizes and addresses assigned tickets in appropriate priority order...
IBEX Globalthe category/type of incident. . Organizing and prioritizing tickets based on the level of disruption that they cause...