Management: Responsible for the process of actioning tickets assigned to GSO 1st line queue following the incident management...: Responsible for the process of actioning tickets assigned to GSO queue service requests. Responsible in making sure proper...
and deliver more impact together. Role accountabilities: Incident Management: Responsible for the process of actioning tickets... if required by senior or team lead Service Request Management: Responsible for the process of actioning tickets assigned to GSO queue...
Administrators) Manage and work support tickets within SLG per industry best practices utilizing existing CRM systems Effectively...
SolarWindsAdministrators) Manage and work support tickets within SLG per industry best practices utilizing existing CRM systems Effectively...
SolarWindsof support tickets and resolutions Stay up-to-date with the latest developments in VOIP technology and industry trends...
's and letters required. Review reports to ensure all travelers have active tickets and confirmation numbers for their entire travel... overnights or inferior schedules. Ensure all tickets and ticket exchanges are accurately processed using the correct form...
and software systems. Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical...
: tickets, email, chat, and outbound calls on a variety of subjects ranging from technical troubleshooting to some level...
and escalate any unresolved issues. Ensuring that tickets are replied to within the Service Level Agreement and all queries...
for business travelers. Expense Reimbursement: Triage all expense reimbursement tickets from terminated employees and work with the... for ad hoc reporting and analysis. Communications: Answer tickets from terminated employees and set up mail merge...
essential first-level support. Your duties encompass: Ticket Creation: Managing tickets for proactive network alerts, change... customers on the status and progress of their tickets. Project and Report Support: Assisting with projects and report generation...
on Asana tickets with requesters. Launching Salesforce campaign workflows, Qualified chat workflows, and Sendoso workflows...
. We provide tickets to many events and shows across the nation including music, sports and theatrical performances. We pride...
tool(s) Familiarity working with Jira Service Desk tickets Knowledgeable in Java Backend (1.8 or higher) Version Control...
, Apollo, Sabre and etc) as an issue, exchange, and refund airline tickets according to airline and company policies...
. We provide tickets to many events and shows across the world including music, sports and theatrical performances. We pride...
exceptional service to our customers, by answering queries, assigning tickets and leads to the appropriate internal owners...