AJ TICKETS jobs in MANILA CITY METRO MANILA, United Kingdom #10

Ensure SAP functional best practices are adhered to during Incident and Problem investigation and resolution for ABAP tickets... are available for Readsoft Cockpit/ABAP tickets Provide appropriate assessment of Kofax notes , SAP OSS notes with regard to relevance for ABAP...

is on-premise infrastructure tickets and incident handling at SimCorp, you will have the opportunity to be part of a dynamic... Responsible for server lifecycle management Ensure efficient handling of day-to-day incidents and tickets Execute patch management...

product enhancements, bug resolution, and overall product education. Manage and work support tickets via Salesforce...

(Network Administrators, System Administrators). Managing and working support tickets per industry best practices utilizing...

tickets on behalf end-users, mediating between end-user and development teams as deemed fit In addition to maintaining the...

and change request tickets within the agreed first response timescales; work with other team members to see the tickets completed...

Management: Responsible for the process of actioning tickets assigned to GSO 1st line queue following the incident management...: Responsible for the process of actioning tickets assigned to GSO queue service requests. Responsible in making sure proper...

support tickets per industry best practices utilizing existing CRM systems. Effectively communicating technical information...

advanced (Network Administrators, System Administrators) Manage and work support tickets within SLG per industry best practices...

advanced (Network Administrators, System Administrators) Manage and work support tickets within SLG per industry best practices...

tickets within the agreed first response timescales; work with other team members to see the tickets completed within the...

technically advanced (Network Administrators, System Administrators). * Managing and working support tickets per industry...

Management: Responsible for the process of actioning tickets assigned to GSO 1st line queue following the incident management...: Responsible for the process of actioning tickets assigned to GSO queue service requests. Responsible in making sure proper...

. Monitoring and escalation of Citrix/AVD tickets , and conducting daily health checks. Management of Microsoft 365 services... to tickets within SLA timeframes, and adherence to documented procedures. Collaboration with peers to troubleshoot and triage...

and working support tickets per industry best practices utilizing existing CRMsystems. Effectively communicating technical...

, accurately and in real time. Engage vendors to drive resolution on tickets related to third party applications. Continually keep... and ensure consistent services across all tickets and issues. Participate in on call rotation and be available for periodic after...

responsibilities Make sure operational projects and tickets are progressing to meet outlined timelines Work with development leadership... and manage tickets for Support Ops teams Add/Remove resources from chat groups, distribution lists, etc Update daily standup...