. Reporting to Key Stakeholders the Team and Service Performance. Ensuring an efficient escalation of tickets to the 2nd/3rd line.... We believe that through this approach and a combination of technical excellence and high-quality service we can develop long...
Birketts/ 3rd Line support Liaise directly with users and key stakeholders (internal and external) to understand and resolve issues... Managing 3rd party relationships used to deploy and maintain services Work on roll-out and delivery of IT projects / Service...
Bristow Holland