3RD LINE SERVICE DELIVERY jobs in LONDON, United Kingdom

and execute a roadmap of service delivery practice improvements. Working with the central shared-service 1st line support team... service delivery management improvement roadmap, agreeing initiative prioritisation in line with company strategic priorities...

Houseful

Support, working with outsourced service and on-site a 3rd Line Support person and the Head of IT Manage ticketing system... Escalating tickets to third party delivery service Set up devices and IT equipment for new users Assisting with the...

Langley James

world’s most sophisticated clients using leading technology and exceptional service. Role/Department The First Line... of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the...

Northern Trust

world’s most sophisticated clients using leading technology and exceptional service. Role/Department The First line... of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the...

Northern Trust

and other initiatives to drive stakeholder value. This is a senior role, reporting into the IT Service Delivery Manager and can be located... and culture across the team and organisation Lead agile project delivery in direct relation to IT service to deliver high...

Gousto

and other initiatives to drive stakeholder value. This is a senior role, reporting into the IT Service Delivery Manager and can be located... and culture across the team and organisation Lead agile project delivery in direct relation to IT service to deliver high...

Gousto

and overseeing 3rd party relationship service delivery Strong influencing skills in managing relationship / client service... standards (incl. accuracy, timeliness, and client services measures) Monitoring the daily & weekly service delivery KPI / KRIs...

Legal & General

and operational business strategies. Working with all departments and external service partners to ensure delivery in line... and engineering managers, who provide technical experise while working in conjunction/helping manage the 3rd-party M&E services...

PRS Recruitment Services

. This role involves managing the school's Service Desk and related services, ensuring efficient IT service delivery, and driving...: Provide IT/AV support to staff and students, troubleshoot issues, and manage escalations for 2nd and 3rd line support...

Robert Half

. Reports in person progress and performance to client and BGIS executives. Service Delivery - Performance Management... and relevant stakeholders to ensure service delivery performance objectives are met. Conducts a high-level review of the programs...

BGIS

Technical Service Engineer Who We Are: Abel & Cole has pioneered organic, ethical and sustainable food delivery... infrastructure, deliver enhancements through project work and resolve escalated 2nd and 3rd line support issues, helping to ensure...

Abel & Cole

. Responsibilities The successful candidate will be experienced in managing design, delivery, and commissioning of Building services in... with information delivered in good time. Managing the Design, Drawings and approvals process in line with programme. Making sure...

McLaughlin & Harvey

delivery team - To ensure delivery is in line with key business objectives Handover / O&M Liaise with sub-contractor... are in line with client ER's and Consultant performance specification Update M&E section of progress report and attend client...

GRAHAM Group

for an Operations Director who will have overall accountability for the development and delivery of the sales & service...At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in...

Direct Line Group

validation as required. Work with colleagues in OSS, IT Architecture, Network Architects, Service Designers, Business Analysts... support. Build relationships with vendors and 3rd parties to enhance future deliveries. Produce high quality, comprehensive...

Vodafone

delivery, scope, quality, timelines and approval. Manage product relationship, Devices and Service KPIs for key tier 1 device...Role Purpose The role of the Principal Product Manager is to lead the product management/delivery of key value areas...

Vodafone

from the perspective of scope, service delivery and strategic importance with particular attention to Global Compensation... and escalate to management level. Responsible for delivery in line with KPIs/SLAs Assist with broader mobility payroll projects...

EY