to the mentoring and developing of the 1st Line Engineers in assisting with escalated calls and professional support. The... to support the Service Desk 1st line team to ensure the call answering KPI's are maintained The Technical Analyst will play...
Xeroxtime to join us on our journey as we continue to grow and expand! About the role We are looking for a 2nd Line End User.... You will be delivering exceptional customer service for cases which have been escalated to you by our 1st line End User Support Engineers...
Aspire Technology SolutionsWe’re looking for an experienced Second Line Technical Support Analyst to work in our Digital department in Kilbirnie... solutions across our rapidly growing business. As a Second Line Technical Support Analyst, you’ll have substantial previous...
Arnold Clarkoutlined below: IT Skills and Experience: Sound knowledge of: – Windows OS (Windows 7 & 10) – Microsoft Office & Office...
Vertex IT Solutions, you will work closely with our clients to ensure business & IT systems run smoothly providing 2nd/3rd line support. Manage... and deliver an effective IT support service for all hardware & software within the client’s organisation. You will be representing...
AROto detail to join our IT support team. Experience of managing both Windows and Linux environments is essential. As a 3rd Line... to resolve complex IT issues escalated from 1st and 2nd line support teams. Diagnose and troubleshoot hardware, software...
Nine Twenty. Requirements: Proven experience in a 1st Line Support or similar IT support role. Strong knowledge of Windows operating systems...1st Line Support Engineer (Weekend Work) Location: Edinburgh, Scotland Working Hours: 1 day per week, Weekends , 9:00...
Technical Resourcesexceptional customer service for cases which have been escalated to you by our 1st line Quick Fix Support Engineers... on service desk issues and escalation to 2nd Line as required. It is a great opportunity to build on your technical skillset...
Aspire Technology Solutionsdo: Provision of 1st, 2nd and 3Rd Line support to Robertson employees both face to face and remote through IT Tickets that have been... to date knowledge of IT developments and Technology Desktop support of Windows 10-11 Some experience of Active Directory Networking...
Robertson Groupissues with Microsoft Windows and Office applications Coach and educate the 2nd Line Engineers, in developing their skills... Overview We are looking for customer-focused 3rd line infrastructure support engineer with a genuine interest in solving...
Manpoweron a fulltime basis. The role will be to provide a range of 2nd and 3rd line support tasks via telephone, remote support... to 3rd parties where necessary. Essential Skills/Experience: Provided end-user support for MS Windows, MS Office...
Harvey Nash: We are looking for a customer-focused and enthusiastic 3rd line infrastructure support engineer with a genuine interest in solving people’s IT... support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues...
Global Technology Solutions, supporting 500 users. Support Windows OS, Office 365. Swiftly resolve tech queries. Aid hybrid workers at home and office...Are you a tech-savvy problem solver with an interest for cyber security? I’m currently seeking an IT Support Technician...
Be-IT Resourcing