2ND LINE SERVICE DESK jobs in ENGLAND, United Kingdom #8

The opportunity Are you an enthusiastic IT Support Analyst looking to provide 2nd line support in a large enterprise... from our IT Service Desk. You'll support both staff and student computers providing a quick response to standard day-to-day issues...

Helpdesk Engineer Leeds/Hybrid £20,000 - £26,000 Day-to-Day Duties: Performing to a 1st/2nd Line standard When working... from home you'll be working on the service desk dealing with complex tickets. When working in the office you'll be providing...

Senior IT Service Desk Analyst - Law Firm - London IT Service Desk Analyst required to provide second-line support... the service provided to the business Troubleshooting and resolving 2nd line issues Acting as an escalation point...

experience working on a 1st or 2nd line service desk. Strong knowledge of Microsoft & Mac operating systems, and Office 365... the service desk to investigate and resolve first line technical issues and service requests for our Dunelm colleagues...

. Technical fault finding and incident management Support IT colleagues with resolving a mixture of 2nd and 3rd line tickets... support across to various Business Units on telephony and contact centre infrastructure, involving escalations from Service...

about industry changes, ensures that you provide exceptional service and maintain high standards for all products under your care..., including car sharing Free company bus service to and from Leicester city centre and other areas 25% staff discount...

. As the EUC Engineer, you will work as part of a team and be responsible for: Delivering outstanding 2nd Line EUC Technical... keeping the customer updated, Supporting the Service Desk and colleagues to develop, implement and improve technical support...

Within this role you will act as a key person for escalation of technical queries from the service desk and will assist in resolving... and procedures Providing 2nd line support resolution of Infrastructure incidents and tickets Addressing user problems...

parking on-site, including car sharing Free company bus service to and from Leicester city centre and other areas 25% staff... discount on most Next products - either in our stores or delivered directly to your desk National and local discounts on goods...

professionally and efficiently. Escalate unresolved issues to 2nd Line IT support, the dealing desk and manage issues to their full... and consistent high quality service that presents a professional and positive image of CMC Markets Take all reasonable steps...

for providing 1st line/ 2nd line IT support, covering the UK, Ireland and Nordic region. This includes supporting the local UK... IT equipment - desk setups, printers, access points etc. What are we looking for in you? Bachelors degree in IT...

an efficient, effective and profitable service desk delivering fast, reliable, friendly, proactive and expert 24×7 customer support... leaves. Acting as a technical point of escalation for service desk colleagues to help them resolve tickets the same day...

to guide any decisions in line with the legal requirements and within Next guidelines. About you As a team player... car sharing Free company bus service to and from Leicester city centre and other areas 25% staff discount...

tasks. Act as the 2nd and 3rd line escalation point for the team and handle complex technical issues. Work alongside the... Help Desk Manager will be responsible for overseeing the operations of the IT help desk department, managing a team...

for providing 1st line/ 2nd line IT support, covering the UK, Ireland and Nordic region. This includes supporting the local UK... IT equipment – desk setups, printers, access points etc. What are we looking for in you? Bachelors degree in IT...

. As part of the recruitment process and in-line with keeping children safe in education we will conduct social media checks... information, please contact Closing date: 2nd July Interview date: 15th July Here at Doncaster College and University Centre...

, including car sharing Free company bus service to and from Leicester city centre and other areas 25% staff discount... on most Next products - either in our stores or delivered directly to your desk National and local discounts on goods and services...