2ND LINE CUSTOMER SUCCESS jobs in EUROPE ENGLAND, United Kingdom #2

2nd Line Support Infrastructure Engineer Are you an Infrastructure Engineer interested in new technology and trends... about customer success by being determined to understand and respond to our customers’ needs as if they were our own. United...

. We believe that our team is the cornerstone of our success. By prioritising continuous training, personal development... culture where you matter. We are currently seeking a skilled Helpdesk Support Analyst to join our growing team. As a 2nd...

Job Title - Technical Support Advisor 2nd/3rd Line Reports to - Customer Operations Manager Department - Operations... for a Technical Support Advisor – Platinum Managed Services As part of the Platinum MSP Team, you'll provide 2nd and 3rd line...

incidents that have been escalated by the 1st Line Support Analysts where possible or assign to other resolver teams were... of MS Office and Microsoft Windows. Exceptional customer service skills are a must with the ability to interact...

? This role starts as 1st Line Support, and once you prove yourself within the team, opportunities within Customer Success, 2nd...Customer Success Executive Customer Success Executive required by a leading, global technology company that provide...

within Customer Success, 2nd Line Support and Network Engineering will arise giving you a clear progression path. Responsibilities...Job Description Customer Success Executive Customer Success Executive required by a leading, global technology...

of breaching SLA to the Technology Support Lead. Proactively support in the upskilling of 1st line and 2nd line support teams.... We currently have an exciting opportunity for a Technical Support Engineer - 3rd Line to join our Technology and Data Team in...

, Knowledge, Experience and Attitude) Administration or super-user experience of ServiceNow 2nd or 3rd line application support... clients we look after, this means delivering integrated technology solutions that drive their business success. Our reputation...

various channels through to resolution in line with policies/procedures, KPI’s and Customer First training best practice... with others to develop new ideas or projects. · Use SAP/Salesforce to manage customer contacts, orders, invoices, and workflow in line...

various channels through to resolution in line with policies/procedures, KPI's and Customer First training best practice... with others to develop new ideas or projects. · Use SAP/Salesforce to manage customer contacts, orders, invoices, and workflow in line...

to your success. You can count on us to invest in your personal development from day one About the Role: First and foremost the... best online experience and customer service we can offer. You will support and encourage your team to meet performance targets...

business. Work on daily ticketed items from the wider business, answering, supporting, and resolving 2nd line queries related... business. Work on daily ticketed items from the wider business, answering, supporting, and resolving 2nd line queries related...

Management and Ownership of internally escalated support tickets within SysAid to 2nd line support, Infrastructure and external...Overview Are you looking for a challenging role where you can provide exceptional customer service and utilize...

Managers play a pivotal and fulfilling role in ensuring the delivery of outstanding customer service by providing guidance... and customer-focused team through successful leadership. You'll inspire outstanding operational performance by providing clear...

escalated support tickets within SysAid to 2nd line support, Infrastructure and external referrals. Working within given SLA... understanding of customer requests/issues and seek for advice when appropriate. Innovates for Success - Helps implement new ideas...

first point of contact. You'll answer queries, then assess, research, diagnose and resolve them - escalating to 2nd Line... 1st and 2nd line support, infrastructure, and cybersecurity. Additionally, we provide staff members with the chance...

Summary Salary: Competitive plus great benefits Grade: 3B Reporting Line: Retail Implementation Manager Contract... Type: Permanent Location: National/Hybrid Closing Date: 2nd August 2024 What to expect As the Retail Implementation Specialist...