are looking for a 2nd Line IT Support Engineer who will serve as the first point of escalation from the 1st Line engineers and handle... clients are always kept up-to-date Escalate unresolved tickets to 3rd Line Diagnose & resolve hardware and software issues...
In Technology GroupIt's time to move on from that 1st line role you are in, OR if you are in 2nd line, time for something with more bite... hardware and software support is your passport to success here, and will see you looking after a large client base in a bespoke...
Sopra SteriaIt's time to move on from that 1st line role you are in, OR if you are in 2nd line, time for something with more bite... hardware and software support is your passport to success here, and will see you looking after a large client base in a bespoke...
Sopra Steriais also essential to escalate support tickets through our service desk to guarantee prompt issue resolution. The successful 3rd Line... as needed, focusing on 3rd line tickets and activities, and taking on tickets escalated by the 1st/2nd line Infrastructure Technicians...
Applause ITfrom 1st Line Support to ensure issues are fixed with minimal downtime. Responsibilities: Provide technical support... across devices, software, networks etc. to troubleshoot IT issues raised by customers and escalated by 1st line engineers...
Planet RecruitmentSupport Manager, you will be responsible for providing 1st and 2nd level Support to various Xplor products. This will require... have with Xplor products. Job Description Join our Global Operations Team as a Software Solutions Engineer in Newcastle to make...
XplorYour Role: As a Software Development Manager, you are an experienced 2nd line manager who will lead a software... or Engineering, or an equivalent combination of education and relevant experience 1+ years of experience as a hands-on 1st line...
Global RelaySupport Manager, you will be responsible for providing 1st and 2nd level Support to various Xplor products. This will require... have with Xplor products. Job Description Join our Global Operations Team as a Software Solutions Engineer in Newcastle to make...
Xploras required Always available for support as needed What you’ll get to own: Software development strategy & roadmap Coding standards, policies & processes...#LI-Hybrid Software Development Manager - Permanent £75,000 per annum, and excellent benefits package, including up...
KINTO? We have an exciting opportunity to lead a team focussed on the support of specialist and advanced IT and Audio Visual equipment, software... is to lead a small team dedicated to the second line specialist IT support of staff and students; however, you will be expected...
University of Bathand student users. This role will involve providing front line support for LSE technology services within the Teaching Side... line 'teaching side' support to teaching staff and maintain clear links to the central technology teams. This can...
London School of Economics and Political Sciencelooking to expand their IT Team based in Leamington Spa. They are looking for a 1st/2nd Line Support Engineer to work full onsite... providing internal support to employees. Key Responsibilities: To act as the first and second line of support to all staff...
In Technology Group? You will be part of a wider team of 20+ 1st and 2nd line service analysts supporting the administrative, teaching and research... an IT / AV Support role Have previous experience of developing and mentoring a team (not necessarily as a line manager...
University of Bathand interview. Keywords: IT Support Engineer, IT Technician, Computer Technician, IT Support Analyst, 1st line In Technology...Role: IT Support Technician Location: Bamber Bridge, Lancashire Salary: £23,000 - £27,000 We are currently...
In Technology Groupa 1st line support role or similar position. Strong understanding of networking principles and hands-on experience.... Key Responsibilities: Provide first-line support for IT-related issues via phone, email, and remote assistance. Install...
In Technology Group? We have an exciting opportunity to lead a team focussed on the support of specialist and advanced IT and Audio Visual equipment, software... is to lead a small team dedicated to the second line specialist IT support of staff and students; however, you will be expected...
University of Bathstaff Provide technical support and troubleshooting for escalated issues from the 1st line support team Investigate... Proficient in desktop support, including hardware and software installations Essential: Having a full driving licence...
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